Citibank And Identity Theft Measures Available
Stealing a person’s personal information for the purposes of robbing that person is known as identity theft. It is a crime that can hurt a person’s credit for years. An identity thief is capable of almost anything. They can pull all the money out of a person’s bank accounts. They can use a person’s identity to apply for loans. They can even open credit card accounts or run up balances on a person’s existing cards, using personal information that they steal. Such information can include the person’s address, phone number, social security number and more.
Because of the escalation of identity theft, many financial institutions are taking increased security measures as well as providing various preventative services to their customers. One of these financial institutions is Citibank.
The measures taken by Citibank and identity theft precautions, which they have taken, are extremely important. Identity theft is a serious issue, which is plaguing customers. The procedures in place to protect people’s personal information reflect Citibank’s commitments to customer satisfaction, as well as customer security protection.
Citibank and Identity Theft Measures Offered
One of the many options available to customers at Citibank and identity theft protection measures in place is online banking. Online banking allows Citibank’s customers to view their bank statements from anywhere they want, at any time.
The major benefit of this service provided by Citibank and identity theft measures that are provided is that the customer can opt out of receiving their bank statement via the U.S. mail. This minimizes the possibilities of personal banking information falling into the hands of those who take mail from individual mail boxes.
Another identity theft measure that is provided by Citibank is in relationship to their credit card department. Those within the credit card department monitor activity and have in place an early fraud warning mechanism. This means that if Citibank personnel detect any unusual activity they will immediately endeavor to contact the credit card holder to insure that the activity demonstrated is authorized.
Additional Citibank And Identity Theft Measures
Whenever a credit card is issued or reissued at Citibank, it must be activated, in order to be used. To activate it, the customer has to use the home phone number associated with the account to call the number on the back of their Citibank card. Once Citibank verifies that the number used to call is indeed the number associated with the account, the card becomes active and available for use. That is one of the many other possibilities available at Citibank and identity theft devices, which they have been created to protect customers.
Among the other Citibank and identity theft measures available is a specific e-mail address. The address is used to deal with any e-mails from Citibank that are potentially fraudulent. In other words, if a customer receives an e-mail that says it is from Citibank, they can e-mail the specific address set up by Citibank, in order to verify that the e-mail is real. That way, they can avoid the many e-mail scams circulated by computer identity thieves. So, as you can see, there are many options available for customers at Citibank and identity theft prevention measures in place.
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